Terms of Service

Agreement to Terms

By accessing and using Solution Threads ("we," "our," or "us") services, you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, you may not access our services.

Description of Services

Solution Threads provides structured, step-by-step systems for solving business problems using AI tools like ChatGPT or Microsoft Copilot. Our services include:

• Custom AI workflow design and implementation
• Structured prompt templates and frameworks
• Business process optimization consulting
• AI tool integration guidance
• Training and support for AI workflows

Our services are designed to enhance human productivity and decision-making, not replace human judgment or oversight.

User Responsibilities

When using our services, you agree to:

• Provide accurate and complete information
• Use our services for lawful purposes only
• Maintain the security of your account and credentials
• Not attempt to reverse engineer or copy our proprietary systems
• Respect intellectual property rights
• Exercise appropriate human oversight when using AI-generated content
• Comply with all applicable laws and regulations

Intellectual Property Rights

Our Rights

Solution Threads retains all rights, title, and interest in and to our services, including:

• Proprietary workflow designs and methodologies
• Custom prompt templates and frameworks
• Website content and design
• Trademarks, service marks, and logos
• Software, technology, and know-how

Your Rights

Subject to these Terms, you retain ownership of:

• Your business data and information
• Content you create using our workflows
• Customizations you develop based on our frameworks

Payment and Billing

Payment terms for our services:

• Fees are due upon service delivery unless otherwise agreed
• All payments are non-refundable unless specified in writing
• We reserve the right to modify pricing with 30 days notice
• Late payments may result in service suspension
• All fees are exclusive of applicable taxes

Service Limitations and Disclaimers

AI Tool Limitations

Our services rely on third-party AI tools. We do not:

• Guarantee the accuracy of AI-generated content
• Control the availability or performance of AI tools
• Access or store your company's confidential data
• Execute tasks on your behalf without human oversight
• Replace the need for human judgment and decision-making

General Disclaimers

Our services are provided "as is" without warranties of any kind. We disclaim:

• Implied warranties of merchantability and fitness for purpose
• Warranties regarding uninterrupted or error-free service
• Guarantees of specific business outcomes or results
• Responsibility for decisions made based on our workflows

Privacy and Data Protection

Your privacy is important to us. Our data practices are governed by our Privacy Policy, which is incorporated into these Terms by reference.

We do not access, store, or process your company's confidential data unless explicitly provided by you for service delivery purposes.

Termination

Either party may terminate these Terms:

• For convenience with 30 days written notice
• Immediately for material breach of these Terms
• Upon mutual agreement in writing

Upon termination, your right to use our services ceases immediately, and you must destroy any copies of our proprietary materials.

Limitation of Liability

To the maximum extent permitted by law:

• Our total liability shall not exceed the amount paid for services in the 12 months preceding the claim
• We are not liable for indirect, incidental, or consequential damages
• We are not liable for damages arising from use of third-party AI tools
• We are not liable for business decisions made based on our workflows

Indemnification

You agree to indemnify and hold harmless Solution Threads from any claims, damages, or expenses arising from your use of our services, violation of these Terms, or infringement of third-party rights.

Governing Law and Dispute Resolution

These Terms are governed by the laws of the jurisdiction where Solution Threads operates. Any disputes shall be resolved through:

• Good faith negotiation between the parties
• Mediation if negotiation fails
• Binding arbitration as a final resort

Changes to Terms

We may modify these Terms at any time. Material changes will be communicated to you via email or website notice. Continued use of our services after changes constitutes acceptance of the new Terms.

Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Solution Threads regarding our services.

Contact Information

For questions about these Terms of Service, please contact us: